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Teleprompter


TelepromptersAutocue is the world’s leading teleprompting solutions provider, with an unmatched heritage and the largest installed base.

Autocue (and our Americas brand, QTV) introduced the first teleprompters in 1955 and have led innovation in the industry ever since. Quite simply, Autocue is the household name in teleprompting.

The Starter Series Teleprompters are Autocue’s entry-level, including 7” and includes 7”, 10”, iPad, 17” (pictured right) and presidential teleprompters. There's also a cut-down Lite range of teleprompters for customers solely using DSLR or smaller DV cameras. Starter packages include everything you need to start prompting – PC and Mac software and power and video cables.

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Master Teleprompters

teleprompter

 

The highest specification and lightest LED-backlit teleprompters, with award-winning, IP-based software that delivers unrivalled benefits including in-built redundancy, wireless prompting, distance or remote prompting, and even prompting without the need for a PC.

 

 

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Professional Teleprompters

Teleprompter - Professional Series

Slimline and lightweight teleprompters, with standalone prompting software providing multiple story, run-down capability – designed for a professional studio environment on a tighter budget.

 

 

 

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iPad Teleprompters

Teleprompter - iPad

Two hardware packages enabling you to turn an iPad into a portable teleprompter (iPad not included). The iPad Lite Teleprompter is only suitable for smaller DV and DSLR cameras. The iPad Teleprompter is suitable for ENG cameras too. The packages can be used with any teleprompting software available for download from the Apple App Store.

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How do I choose a teleprompter?
There are a number of key questions you need to think about when purchasing a teleprompter, regardless of your preferred manufacturer, budget, existing equipment or prompting requirements. At Autocue, we have been leading the design of teleprompters and advising our customers since the 1950’s – so if you are still unsure about what you want or need after reading this, please call one of sales team who will be happy to advise you, and explain very clearly why Autocue can offer you the best available solution and price, regardless of your requirements and budget.

What reading range do you require?
The first thing you should consider is the distance of your presenter from the teleprompter to help determine what size teleprompter you will need e.g. 17” monitor = up to 6m, 10” = up to 4m etc etc. At Autocue, we provide you with the widest range of monitor sizes on the market, so that you can find a teleprompter that is just right for your requirements. However, please note that whatever size and manufacturer you select, you need to check that the unit will be compatible with your camera, lens and tripod.

Will your desired size of teleprompter work with your camera, lens and tripod combination?
The main question around compatibility of equipment is one of weight – does your tripod head have sufficient payload capacity for the weight of your camera and lens, and the selected teleprompter? There are many first time buyers who work with small cameras and tripod heads and don’t have anything appropriate for the weight of a teleprompter. For this reason, we added our own range of cost-effective tripods, that are specified to give you sufficient payload capacity for each of our units.

The second question is around whether you can position your camera and lens in the back of the teleprompter glass/ hood so that the eye line of the presenter is looking directly in to the camera. This will depend on the specific camera and lens you are using, and also the flexibility of the mounting system in your chosen teleprompter. Generally speaking, your camera, lens, tripod and teleprompter should all be of a similar proportion to work well together.

As experts in teleprompting, we design our teleprompters to cater for the widest possible range of camera/lens combinations. Our Starter teleprompters, have camera mounting plates that can move your camera/lens towards and away from the teleprompter hood, to cater for different lengths of camera/lens. These mounting plates can also be raised upwards in case you need extra vertical height to centre you lens on the glass. And finally, we give you the ability to change the height of the teleprompter hood, so that it fits perfectly on the camera lens. For the most flexible camera mounting systems and advanced Broadcast cameras/lenses, we would strongly recommend you look at our Master and Professional teleprompters which are the most flexible teleprompter mounting systems on the market. Due to the increased flexibility in the mounting system, all camera and lens types can remain flush against the tripod head whilst still remaining centred on the glass i.e if you are doing lots of pan and tilt work, the weight of the camera remains as close as possible to the tripod head, avoiding an pendulum effect and reducing control of your pan/ tilt.

If you are unsure whether your camera/lens/ tripod will be appropriate for your choice of teleprompter, simply call our expert sales team today who will be happy to help.

Do you need to be able to read your teleprompter outdoors/ in bright lighting conditions?
Our Starter teleprompters are appropriate for most studio lighting and indoor conditions. If you need to use your teleprompter outside in bright sunlight, you will require sufficient brightness in your teleprompter monitor in order to be able to read it (we recommend greater than 1000 nits). In order to get this level of brightness, you will need to purchase one of our Master teleprompters.

What software and scripting requirements do you have?
For most teleprompter applications, there is a simple script that is prepared in advance, with a single presenter and the script simply needs to scroll from start to finish at a speed that is adjusted to keep pace with the presenter. Our Starter software provides this functionality and more e.g. dual-screen functionality to reverse the script for the teleprompter monitor and simultaneously show it the right way up for the operator on the computer, the ability to import word documents, the ability to insert markers, and the ability to change the font/ size/ colour/ format of the script text. It will also run on PC and Mac (which isn’t offered by many other manufacturers) and is included free with any Starter teleprompter – either from the full range or the Lite range (many other manufacturers will charge extra for the full software with their “Lite” range equivalent). If you require any more advanced functionality such as runorder management (for long scripts with different sections that you want to navigate to and edit quickly and easily), live edits (to make last minute script changes whilst in prompt mode), or newsroom interfaces (to integrate to an electronic newsroom system, such as Autocue’s, to get live updates from the newsroom system through to the teleprompter), then you will need to consider our Master and Professional software and hardware ranges. Again, at Autocue, we are unique in being able to offer you the best solution, whatever the requirement or budget.

What control options do you need?
Will the speed of the script be controlled by a separate operator or the presenter themselves? We have the widest range of controller options, including wired and wireless, hand and foot controls to cover whatever you need.

Asking yourself these key questions, will give you a very good idea of what product you need, however, if you are still unsure at any stage, simply call one of our sales team. We have the widest range and knowledge of teleprompters in the world, with over 100,000 users of our systems worldwide – give us a call and we’ll give you a product and price that is guaranteed to exceed your expectations and beat anything else in the market.

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Professional & Master Series Teleprompters

Range overview

The Professional and Master Series of teleprompting solutions are leading-edge, with a range of products designed to excel in all studio and outside broadcast environments. The range includes 8”, 12”, 17”, 20”, and manual and robotic conference systems.

There are also two different types of software, each of which can be sold with Professional or Master hardware (or any competitor hardware). The Professional (QPro) and Master Series (QMaster/QBox) software packages are sold independently of the hardware. QPro is a leading solution amongst its peers but QMaster/ QBox is the jewel in the Autocue crown. When it was introduced in 2006, it was a finalist for the coveted Peter Wayne Award. It represented a step change in prompting software and remains unrivalled. Autocue’s competitors are still using 20-year-old technology.

We have already sold well over a thousand QMaster/QBox systems to top-end broadcasters around the globe, including upgrading many of our own legacy customers, and converting many competitor accounts. Broadcast customers that have adopted the QMaster/QBox solution include Bloomberg, TF1, ABC , CNN, Fox, CBC, Ministry of Information Oman, Iraqi Media, Kashish TV, Reuters, Westminster Live, Rogers Media Group, India TV, etc. We have seamlessly integrated the system with all major (and some smaller) newsroom systems.

Most professional broadcasters won’t even consider Starter Series solutions – they are not ideally suited to professional studio environments in constant use. In any case, professional studios are typically very costly to put together so the cost of even leading-edge prompters are dwarfed by the other studio kit like pedestals, tripods, cameras and lenses.

These professional broadcasters are experienced prompting users and are therefore more discerning, with more advanced requirements. They’ll be looking for some, or all, of the following features which are exclusive to our Professional and Master Series ranges:

  • A robust teleprompter capable of withstanding the rigours of everyday studio use
  • The ability to mount on telescopic rods (pedestal) or on matte box bars (hand-held), reducing on-camera weight
  • Independent movement of all parts removing the need to use a riser for smaller cameras, compromising balance in pan and tilt operations
  • The ability to use modular weights to aid counter-balance
  • A wider range of upwards camera movement (thanks to a stiffer hood)
  • High-brightness monitors that can be read outside in direct sunlight or from a distance under heavy studio lighting
  • Extra-large wide-angle hoods for use with box lenses
  • Ability to use an integrated or external tally light
  • Software that enables the preparation of, and immediate transition between, multiple stories, potentially fed by an external newsroom system
  • The ability to make live changes to the script without the need to stop scrolling
  • Multiple-presenter scenarios where each one wants to be able to control their own script at the same time
  • In-built redundancy, removing the need for duplicate systems
  • Unlimited distance between the prompter operator and the presenter without the need for long cable runs
  • Closed captioning support
  • The ability to use SDI video throughout the studio
Comparing the Professional & Master Series
The main differentiation between the Professional and Master Series on the hardware side is in the monitors. Master Series monitors add the following over and above their Professional counterparts:
  • Leading edge, energy efficient, LED-backlit technology, with truer blacks
  • High-brightness suitable for all light conditions and providing longer reading distances
  • Higher quality drive card for an even smoother scroll
  • Option to add SDI video input
  • One touch menu control system
  • More robust connectors
  • Looping power and composite video
  • Internal power supply and integrated, dimmable tally light
  • Extended warranty (to 2 years)

On the software side, the differences are even starker. Professional Series software (QPro) – add (over and above the Starter Series software) the ability to create run-orders containing multiple story items, view these run-orders and the prompter output simultaneously, and have multiple controllers connected to the PC. However, the same basic principle applies in that the software application runs on a computer which is then output to the teleprompter monitor via a composite (or DVI or VGA) cable.

Master Series software (QMaster/QBox) is a different animal altogether. QMaster/ QBox is the world’s first IP-based prompting solution. The QMaster software on the PC connects to a separate Linux-based QBox scroll engine via Ethernet (which can be a wired or wireless connection). The QBox outputs video to the teleprompter via one of its three on-board composite outputs, SDI or VGA.

QMaster/QBox offers a number of benefits over QPro:
  • Unlimited distance between the operator and the presenter, with no need for long cable runs – this can even be a wireless connection
  • The QBox saves copy of the latest prompting or newsroom run-down, providing redundancy in case of a PC crash
  • QBox can be used standalone – enabling customers to prompt without a PC
  • Multiple scroll controls can connect to the QBox, the network or the PC
  • The QBox has built-in distribution amplifier with three BNC outputs
  • Ability to interface to all major newsroom systems, enabling live updates to originate and constantly flow from the newsroom system
  • The ability to make live changes to the script without the need to stop scrolling
  • Closed captioning support
  • The ability to set overlays on the teleprompter monitor, e.g. an on-screen clock
  • Multiple QBoxes enables presenters to scroll ahead to rehearse their sections whilst their co-presenters read the live feed
  • With the addition of a database server, customers can run networked scripting and prompting – this can even provide a further layer of resilience for the third-party newsroom system

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Software support for teleprompters, scripting, newsroom and video servers is available immediately during working hours from any of our three offices (London, New York & Charlotte). You can call any of these support teams, regardless of where you purchased your system.

Q. How do I clean the teleprompter glass?

A. Glass should be carefully removed from the hood and cleaned in warm soapy water, or using a non-abrasive detergent. If you use a standard glass cleaning product, you will remove the reflective coating on the glass and it will need replacing.

Q. What is the latest version of the teleprompting, scripting and newsroom software and where can I download it?

A. The latest release build of all our teleprompting, scripting and newsroom software can be found in the downloads section. Please contact your local support team to request the password.

Q. Where can I purchase your products from?

A. Our Master and Professional products are sold through a dealer network. To find you local dealer, please go to the contact page and click on "Find your local dealer". If you are unable to find a dealer near you, please contact our sales team directly who will be able to help. Our Starter Series products can be purchased directly through this website or over the phone, and they can also be purchased from your local dealer.

Q. How long is my teleprompter under warranty?

A. All our Master Series monitors carry an extended 2-year warranty. All our Professional Series monitors, Starter Series monitors, controllers and other hardware carry a 1-year warranty. All metalwork carries a 3-year warranty. Software support is provided free of charge during office hours to our Prompting & Presentation customers for the lifetime of the product.

Q. I have a problem with one of your products, who should I contact?

A. In the first instance, you should contact your local dealer who will be able to provide first line support. If you purchased directly, or need to contact us directly, you should contact hardwaresupport@autocue.co.uk for all hardware related issues, or softwaresupport@autocue.co.uk for all software related issues.

Q. What are the pin outs for the serial foot control?

A. The pin outs are 2.3.4.5.7 on a 9-way D socket.

Q. What are the pin outs for the serial 2-button hand control?

A. The pin outs are 2.3.4.5.7 on a 9-way D socket.

Q. What are the pin outs for the serial multi-button hand control?

A. The pin outs are 2.3.4.5.7 on a 9-way D socket

Q. What is the standard and maximum length of the foot control cable?

A. The standard length of the foot control cable is 8m but it can be extended to a maximum of 100m on request.

Q. What is the standard and maximum length of the serial 2-button hand control cable?

A. The standard cable length is 1.5m but it can be extended to a maximum of 100m by request.

Q. What is the standard and maximum length of the serial multi-button hand control cable?

A. The standard cable length is 1.5m but it can be extended to a maximum of 100m by request.

Q. What is the length of the video cable supplied with teleprompters?

A. The standard length is 25m - this can be extended by request.

Q. What is the length of the robotic conference stand data cable?

A. The standard cable length is 10m - this can be extended by request.

Q. What value potentiometer is used in the serial foot control?

A. 10K.

Q. What value potentiometer is used in the serial 2-button hand control?

A. 100K

Q. What value potentiometer is used in the serial multi-button hand control?

A. 10K.

Q. What is the filter factor of the teleprompter glass?

A. The filter factor of the teleprompter glass is 0.5 of a stop.

Q. Which way round does the teleprompter glass go?

A. The blue dot in the corner of the glass should face the presenter.

Q. What are the pin outs for the cue light?

A. The pin outs for the cue light are 1 and 3.

Q. What is the voltage and the current of the teleprompter cue light?

A. The voltage and current of the cue light is 12v 3w.

Q. What are the pin outs for the teleprompter cue light sensor?

A. The pin outs for the cue light sensor are 1 and 2.

Q. What are the pin outs for the teleprompter monitor D.C input?

A. The pin outs for the D.C input are +v4 and -v1.

Q. Can I change the connector of a Wincue or IMT foot control to use on a serial line?

A. No - the serial foot control has a different drive card and wiring to the others.

Q. How do I find the QBox MAC address?

A. Open a command prompt and ping the QBox by its IP address. Make sure you get a response. Type this command: arp –a {QBox IP address} (For example: arp –a 208.152.199.201) This will return the mac address.

Q. How do I display Arabic/ Other right to left complex languages on my teleprompter correctly?

A. If using a QBox, you will require a QBox with r2 firmware. Please also ensure you have bi-directionality setting on.

Q. Why does Arabic not justify correctly when scrolling down?

A. The setting 'Use temporary file for scroll buffers' needs be on (within Tools>Options>Prompt Engine>Settings)

Q. How do I configure QMaster 1.5 and QBox via zero-conf and crossover cable?

A. -Enable Zero-Conf (local probe) mode on QBox -Make sure PC or laptop is set to DHCP -Plug up crossover cable (or straight-thru with crossover adaptor) -Restart QBox and after reboot note IP address (should start with 169.254.x.x) and Hostname -Add this IP address into the PC hosts file along with the Hostname apppended with .local (eg. QBox0084.local). Use the localhost line in the hosts file as a guide to formatting. -In QMaster 1.5 when defining your QBox use the Hostname.local data rather than the IP address. -You should now be able to connect and prompt.

Q. When text/remarks/comments are marked to NOT be displayed (within ENPS) why does the prompter display it?

A. If text that has been marked as 'Not Prompted' within ENPS rundown yet appears on the prompter regardless check 'follow ENPS commands' is selected within the ENPS interface options.

Q. What languages will work in QPro?

A. QPro will work with any Unicode 2.0 compliant language.

Q. How do I turn on/off Auto-Save in QPro?

A. Tools->Options->Single Column Editor Prefs.

Q. How do I turn on/off the Cue Marker in QPro?

A. Tools>Options>Prompt Engine>Settings.

Q. How do I change the default font for scripts in QPro?

A. Tools>Options>File Based Queues>Single-column Defaults, click choose font, select font and restart QPro.

Q. Prompting is not smooth in QPro. How can I adjust the scroll control?

A. Tools>Options>Prompt Engine>Calibration. Click on Free, put your mouse on the red line and adjust it accordingly. Also ensure your PC's screen resolution is set to no higher than 800 x 600 and 256 colours.

Q. How do I adjust the location of my Cue Marker in QPro?

A. Tools->Options->Prompt Engine->Settings, adjust the width and test it. Note: Width will be grayed out if “No cue marker” is selected.

Q. Is there a way to stop QPro from creating a new blank script on startup?

A. Yes, Tools->Options->Startup->Open New Runorder (uncheck this option).

Q. I've just installed QPro - how do I get my scroll controller to work?

A. Go into Tools->Options->Scroll Controls. Highlight “standard” and click Delete. Click Add, type in a name and choose the appropriate controller. Keep the defaults and test the scroll control. If you have multiple COM ports on your pc you may need to test each port. You must delete the scroll control and restart QPro each time you want to test a different COM port.

Q. How do I capitalise the whole script? (not available in QStart)

A. This can be accomplished by selecting all text (Ctrl A) and toggling the case by pressing the Toggle Case button in the menu bar (a=A). You can also use the quick key command Alt F3 for all caps and Alt F2 to return to sentence case. These commands and shortcuts can be found under the FORMAT menu found at the top of your QMaster program window.

Q. What's the best way to format my script on a teleprompter?

A. Be sure to separate phrases and sentences in a paragraph with returns. If you can separate the beginnings and endings with spaces, it will make it much easier to read. Also take care to put more spaces at the end of an item - this will prevent the presenter from continuing to read when the item has come to an end.

Q. What font type should I use on a teleprompter?

A. Using a sans-serif font is highly recommended. It cuts down the visual clutter and when combined with the all-caps presentation, the script is very easy to read and is very standard across the industry - including videotape, news and live-event productions. Sans-serif means 'without feet'. Examples include Arial, Tahoma, Veranda.

Q. What font size should I use on a teleprompter?

A. There is no standard font size in the industry. Be sure to check the actual output of the prompter monitor so you can estimate the required font size for the application. Remember that font sizes that are too big will cause scroll speed issues for you as well as contextual issues for talent. Also keep in mind that offering fewer options can keep your job from becoming unnecessarily complicated- more likely than not, if it's good enough for you it will be good enough for talent. If it isn't good enough, talent will tell you and you can then make necessary adjustments. Adjust font size by clicking the font button (TT) on the menu bar or use the quick key combination Ctl F.

Q. What colour font and background should I use on the teleprompter?

A. Standard color is white text on black background. If talent has trouble with white on black, try yellow on black (this is the highest contrast color combination for the human eye). You can do this very quickly by using the quick keys Alt A to select all text and Alt 4 to change the text to yellow.

Q. What should I use inverse colours for on the teleprompter?

A. Inverse colors are usually used to display production cues that should not be spoken. These cues would include: - Item Title - Talent Name - Next Camera - Mark SOT or Video Clip You can invert text by selecting the word and pressing the inverse toggle button on the menu bar (AA) or by using the quick key Ctrl E. If talent prefers to read black text on a white background, use the command PROMPT -> INVERT COLOURS.

Q. How can I best cope with long words on my teleprompter?

A. Most prompter operators reduce the size of the font for large words so that they fit on a single line. Alternatively, you can toggle the word into lower case or you can hyphenate. Note that a hyphen will show up on the second line and has limited use.

Q. What is the cue timer and when should I use it? (Not available in QStart)

A. A cue timer is useful for ad-libbed segments. An example is an interview or an award acceptance speech. This will count down a pre-determined time and will display a message at the end. You can invoke this cue timer by clicking the white clock on the menu bar and start the countdown by clicking the red clock on the menu bar.

Q. How do I make live edits on my teleprompter? (QMaster only)

A. QMaster allows editing text while in the middle of prompting. The first step is to unlink the edit pane from the prompt video output. This can be done by clicking the Prompt Tracking button on the menu bar. You can then open any story in the edit window independently from the position of the on-camera prompt output.

Q. Can I hide banners from being prompted? (Not available in QStart)

A. Yes. FILE -> PROPERTIES -> BANNER Tab -> Uncheck ENABLED

Q. How do I create queues and skeletons?

A. See our software tutorial on queues and skeletons: http://www.autocue-qtv.com/autocueppvid

Q. How do I change the default pane for editing scripts?

A. Please see our software tutorial on changing the default pane for editing scripts: http://www.autocue-qtv.com/autocueppvid

Q. How Do I scale the the QBox teleprompter output so that wrapping and margins stay the same, but the overall size is increased/decreased?

A. Scale the output of the QBox at this menu selection: TOOLS -> OPTIONS -> PROMPT ENGINES -> PROMPT SETTINGS

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How to setup the Autocue Starter Series Teleprompter SSP17.

Paddy Taylor discussing Autocue products to IBC TV News.

Autocue's new camera stabiliser let's you fly a DV or DSLR camera with perfect precision * Let's you fly a DV or DSLR camera up to 2.2kgs/ 5lbs * Precision engineering and machined parts throughout.

Low cost prompting and presentation system, ideally suited to educational, corporate and religious institutions, small productions and conferences, and home users.

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Service & Support

service-support

Software support for teleprompters, scripting, newsroom and video servers is available immediately during working hours from our offices (London & New York). You can call any of these support teams, regardless of where you purchased your system.

Office Hours are as follows:

London (+44 208 665 2992)

09:00 to 18:00 (GMT)

New York (+1 212 929 7755)

09:00 to 17:00 (EST)

In addition we provide 24-hour support for those customers covered by an annual maintenance agreement.

Out of hours help can be obtained by calling, choosing the Support option given by the answering system, and then leaving a message including a clear contact name and number and a description of the problem. An engineer will call back within a few minutes.

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Starter Series Teleprompters

Range overview
The Starter Series is Autocue’s entry-level. The Starter range of prompters includes 7”, 10”, iPad, 17” and conference models. There’s also a cut-down Lite range for those customers using only DSLR or smaller DV cameras.

All Starter packages include everything you need to start prompting, i.e. PC and Mac software (except iPad units where free downloads are available via the Apple app store), security dongle/ Mac license and a VGA cable (to take video from the computer to the teleprompter). There are optional accessories too, including foot and hand controls, cases and pistol grips for hand-held applications.

In response to customer demand, Autocue has also introduced a low cost range of camera supports and lighting to complement the Starter prompters. Often customers at this level won’t have tripods that can support the weight of a teleprompter and a camera. Other customers will simply be looking for a one-stop-shop for their studio equipment needs.

Competition
Autocue’s proposition is highly differentiated, offering significant advantages including:

  • Better build quality
  • Product arrives pre-assembled and flat-packed for instant (tool-less) installation and easy transportation
  • Wide-angle, hinged hood included as standard – easy access to the glass for cleaning and replacement
  • Multiple solutions in one box – each teleprompter (except the iPad Lite) can be re-configured as a straight-read prompter for use with a light ring, and the 17” can also be used as a floor-standing monitor
  • Access to far more extensive and experienced, in-house support and development resources
  • Very competitive pricing

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